At CSS, our commitment is to provide the highest quality of concrete testing services, customer service excellence, professionalism and technical support to our clients. We operate a completely independent testing laboratory; our clients can rest assured that integrity, confidentiality and impartiality are paramount in all facets of our operation. Our priority at CSS is to deliver reliable and prompt testing services in both the field and the laboratory. Our team is passionate and we strive to go above and beyond our clients’ expectations with respect to customer service and delivery of fast and accurate test results to accommodate specific project demands and critical site activities; ensuring we meet your construction project needs.
The CSS team is led by Joanne Kor, one of Australia’s leading concrete technologists with over 25 years experience in concrete technology and mix design, testing, research and development, troubleshooting and high level consultancy. Joanne holds a Bachelor of Engineering, Bachelor of Science and Masters in Engineering (Concrete technology based), granting her a wealth of knowledge and connections in the industry. Our clients have access to Joanne’s specialised knowledge to give them confidence, solve problems and develop solutions.
Concrete testers, orders and scheduling are managed closely by our operations manager to ensure reliability and a high quality service. Our operations manager helps optimise workflow and foster client relationships to establish leading client satisfaction.
Daily cracking of test samples, maintenance of our data management system and ensuring compliance to NATA and Australian Standards is undertaken by our team of laboratory engineers. Our in-house engineers are skilled and experienced, working to support the laboratory manager to ensure we exceed customers’ expectations in relation to concrete testing and accuracy of results.
Our field team consists of 15 highly dedicated and experienced testers. Quality and proficiency of testing to Australian Standard and NATA requirements, as well as effective communication towards on-site personnel is their priority.
CSS is backed by a dedicated team of administrative staff who provide strong and efficient support to the business and its customers, ensuring quality client service and satisfaction. Our administration staff help support business goals by streamlining processes and ensuring timely delivery of services.
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